Improve your bottom line with greater returns of investment and superior after-sales service. Implement an effective warranty management process and make effective authorised service centres to ensure repeat sales and customer loyalty. Avoid poor asset tracking or maintenance that could result in service failures. Intelliset's Smart Suite, combines the areas of asset, warranty, service and mobile workforce management designed to create value and increase profitability.

Smart Warranty Management Warranty management today is about better consumer response, reducing fraud,improving channel relationships and building a service business with much higher margins than traditional manufacturing.With Intelliset’s claims submission engine, manufacturers can quickly identify,analyse and process warranty claims. The system can be extended to customers or distribution channels via the Internet for online warranty registration. Capture valuable customer information and create new revenue streams selling extended warranty plans. Reduce warranty fraud through a robustauthentication process. Intelliset’s product recall sub-module allows targeted product recalls, avoiding potential PR disasters.

Smart Asset Management At the heart of an organisation’s ability to service its customers are its assets. From machinery that makes the product to vehicles that transport them, effective tracking and maintenance of these vital assets are crucial. Intelliset's Smart Asset Management provides a robust asset repository that helps companies track assets at multiple locations and improve operationalperformance through preventative maintenance,reduce unplanned downtime and increasing customer service effectiveness.

Smart Service and Mobile Workforce With keener competition, after-sales service has become a key strategic imperative to ensure total customer satisfaction and a new source of revenue. With Intelliset’s Smart Service, manufacturers can effectively operate authorised service centres and maintain control to ensure that these outsourced services meet the highest standards. Customers can schedule a service or repair at their convenience on the Manufacturer’s web site. The RFQ (request for quotation) engine allows customers to receive service quotations before committing on the work required. Intelliset's Smart Mobile Management allow your field technician to increase work efficiency, eliminate error and improve customer satisfaction whilst on the road with hand-held devices that allow real-time or downloadable work instructions, knowledge database and much more.